At StowHeaven, we want your shopping experience to be simple and worry-free. Below you'll find important information about how we process and ship your orders.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation, excluding weekends and public holidays.
Once your order has been shipped, you'll receive a shipping confirmation email with tracking information, when available.
Please note that processing times may be longer during holidays, promotional events, or periods of high order volume.
Shipping Destinations
We currently ship to United States.
Shipping availability will be confirmed at checkout based on your delivery address.
Estimated Delivery Times
Estimated delivery times are as follows:
- Order Processing: 1–3 business days
-
Standard Shipping: 5–10 business days after dispatch
Delivery estimates are not guaranteed. Actual delivery times may vary depending on your location, carrier operations, weather conditions, and other circumstances beyond our control.
Shipping Costs
Shipping fees are calculated at checkout.
Any applicable shipping charges will be displayed before you complete your purchase.
Order Tracking
Once your order ships, we'll send you a confirmation email containing your tracking number and tracking instructions, if tracking is available.
Please allow up to 48 hours for tracking updates to appear after shipment.
Incorrect Shipping Information
Please double-check your shipping address before placing an order.
If you notice an error, contact us as soon as possible. We will do our best to assist you, but we cannot guarantee address changes after an order has been processed or shipped.
Delayed, Lost, or Damaged Packages
If your package is significantly delayed, appears lost, or arrives damaged, please contact us with your order number and relevant details.
For damaged items, please include clear photos of the product and packaging when possible.
We will review the situation and work with you to determine an appropriate resolution.
Contact Us
If you have any questions about shipping or delivery, please contact:
StowHeaven Customer Support
Email: stowheaven@hotmail.com
We appreciate your patience and thank you for shopping with StowHeaven.